Support

Dioss eID Middleware FAQ

Are you experiencing problems when using our eID Middleware? Please check out online help here.

Cardreader or cardsoftware FAQ

Are you experiencing problems when using our card readers or software? Please check out online help here.

Service Desk (technical questions)

Click here to show your WAN IP-address.

Online Support

Driver downloads

 Are you looking for the drivers of our card readers? You can find them here.

Manuals

Are you experiencing problems when installing our card readers? You can find installation instructions here.

Card reader registration numbers

Are you looking for the registration numbers of our card readers (for the RIZIV – (Belgian) National Service for Medical and Disablement Insurance)?

Find them here.

bePaydesk License

Get details or request a new license.

Did not find what you were looking for?

Please fill in the online form Contact Support.

TeamViewer

Logo

If you are online with our helpdesk, you can download a setup for Teamviewer. This software enables our helpdesk to take over your computer, with your consent, and to solve your problems remotely.